terms and conditions

You will receive a full refund if we are unable to confirm your booking on the Fern Grotto Kauai website. There is no service charge for any cancellation of a confirmed booking outside of 48 hours window. No refund for cancellations made less than 48 hours before the activity. 7 days notice required for parties of 8 or more. You understand that it is your responsibility to review the voucher and to contact our team at Hawaii Discount if any information is incorrect or you need to make any changes. By clicking submit, you agree that Hawaii Discount may contact you via cell/phone or email for information on any tour or activity changes or cancellation due to weather or reasons unforeseen by the vendor (ex: mechanical problems). A full refund will be given for any vendor cancellation and you have the right to reschedule or choose a full refund. If you would like to make any changes outside the activity time, please call us at 866-482-9775. Hawaii Discount will make every effort to change a tour or activity within the cancellation time, but if it is within the cancel policy, it is up to the activity vendor. Gift certificates or unused portions of your gift certificate are nonrefundable.